FAQ

Ask Us Anything

At Mandakini Silver and Crafts, we offer a diverse range of silver jewelry, including rings, necklaces, earrings, bracelets, and more. Our collection features exquisite designs crafted with precision and attention to detail.
To place an order, simply browse our online store at www.mandakinisilvercrafts.com, select the items you desire, and add them to your cart. Proceed to checkout, provide the necessary details, and complete your purchase securely through our payment gateway.
We accept various payment methods, including credit/debit cards, net banking, and other secure payment options facilitated by our payment gateway partners.
Once an order is placed, modifications or cancellations may not be possible. Please review your order carefully before confirming the purchase. If you encounter any issues, contact our customer support at sales@mandakinisilvercrafts.com for assistance.
Logged-in users can track their orders in the 'Track Order' section located in the website footer. Additionally, you will receive a notification email within 24 hours of shipping the product. For further assistance, contact our helpline at +91 7878270383
Please refer to our detailed Shipping Policy section for information on domestic and international shipping, delivery times, and other related details.
Our Return and Refund Policy outlines the procedures for returns, exchanges, and refunds. We encourage you to review this policy to understand our terms and conditions.
We recommend following our care instructions provided with each product. Generally, avoid exposing your jewelry to harsh chemicals, perfumes, and moisture. Store your jewelry in a cool, dry place when not in use.
Absolutely! Our customer support team is available to assist you. Reach out to us via email at support@mandakinisilvercrafts.com or contact our helpline at +91 7878270383 during our business hours (10 am to 8 pm).